Shipping & Returns
Free Ground Economy Shipping on US orders $150 +
Free Ground Economy Shipping on order Excludes wetsuits & non-apparel items such as Stand Up Paddle Boards, Umbrellas, Scooters, Electric Scooters, Electric Bikes, Bikes, and Chair.
For more information please visit our Shipping page.
We want you to love shopping at Hurley.com. If products purchased from Hurley.com do not meet your expectations, you may return them with the packing slip within 30 days from the date your order was delivered. Please note that we do not process exchanges at this time, only returns. Items in new condition with all tags attached are not considered "final sale" and can be returned. You can only initiate a return via our return portal after your order has been shipped. All orders placed on Hurley.com must be returned by mail to our warehouse and cannot be returned in-store. All in-store purchases must be returned to a store location and cannot be returned through online services. We cannot process store-bought returns at our warehouse.
All refunds will be credited to your original form of payment within 7 to 14 days from the date your return was delivered to our warehouse. The customer will be responsible for all shipping and handling fees, and those fees will not be included as part of the refund. Returns are subject to a return shipping cost of $10. The return cost will be deducted from the 'Refund Due' amount back to the customer. The return credit should be reflected on your statement within one or two billing periods, depending on your financial institution's billing cycle.
If the return is due to defective products, inaccurate product descriptions, or an incorrect order, please call Customer Service at 855.655.2515 or email firstname.lastname@example.org to initiate the return. You may be compensated for the return shipping under these circumstances.
For more information please visit our Returns Policy Page.